Free crm software reviews 20173/13/2024 The answer to that question is the same as the answer for most other business decisions: It depends.Īs mentioned, Salesforce leads all categories with its comprehensive, cloud-based solution. The only question is which CRM solution is the right choice. So, there’s really no question whether or not a company should invest in a CRM. And Salesforce, who arguably sets industry standards for CRMs, reports that CRMs improve sales forecasting accuracy by 42%. a workflow management software company-claims CRMs improve customer retention by as much as 27%. The CRM company,, claims that a CRM can increase revenue by 41% per salesperson. And there are solid reasons behind all that growth. Research firms like Gartner are predicting, as reported by Forbes, that the CRM market will reach $36.5 billion by 2017. ![]() ![]() Customer Relationship Management software (CRM) is currently the fastest growing business software market.
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